Consultancy
Telecom Consultancy
We offer expertise in a wide range of fixed and mobile technologies to SME, corporate and public sector end users.
- Telecommunications Cost saving – voice, data, services
- Cellular/Mobile – network and direct connection
- Fixed Line – including Direct connection, PBX, VoIP
- Telemarketing (non-Geographic) services
- Virtual PBX, Reception and Administration
- Hardware and maintenance
- Operational solutions
- Computer and Telephony Integration(CTI)
- Location changes/Office moves/site integration
Technology consulting – all aspects of mobile and fixed business operations
Strategic consultancy an advice on new and emerging technology.
Implementation, provision of new services, billing/charging, customer care and network management within the fixed and mobile sector
Specification, procurement and project management of fixed and mobile solutions – for vertical markets such as finance, legal, transport, retail, logistics and facilities management.
Telecommunications security and telecom fraud analysis and prevention
Contact us today to discuss how we can help you - Telecommunications Consultancy (click)
Case Study
Company Recovers £30,000 after fraudsters hack into PBX
This UK company was with a client of a well-established call carrier when bills
for £30,000 were added to their usual charges – and Direct Debits taken for the
amounts. We found that the client’s PBX had been hacked by a criminal gang and £30,000
worth of calls had been made to overseas Premium Rate numbers. Our comprehensive
analysis identified the cause and made arrangements to secure the PBX against recurrence.
We then advised the client on their contractual position and the obligations of
their supplier and they successfully negotiated the return of the excess charges.